PLEASE READ SIZING DETAILS!

Unless your product description states you will receive the same piece in the original photography, you will receive a similar one using same stone, size & quality as depicted. Some stones have unique designs & patterns, so expect and allow for slight variation.

Allow for slight blemishes, minor variations & natural flaws which can include: inclusions, small cracks, off-round shape and surface irregularities. We take care to avoid addition of heavily damaged beads with noticeable defects/deformities.

Return Policy: If you fail to contact us for a return within 3 days after delivery of an item and do not send us appropriate information and return tracking # within 7 days of delivery, you will not be refunded.

Size is measured in length of beads and NOT YOUR WRIST SIZE (so please add allowance for a precise fit). We recommend that you add at least 1/4 - 1/2 inch on top of your wrist size to prevent under-sizing.

Example: 6 inches in size will be 6 inch length in beads without any added allowance.

Bracelets are strung on high quality nylon coated stainless steel wire or stretch elastic cord which we can adjust to any size. For elastic cords, we avoid using glue to hide and secure knot into a bead hole as it can cause damage.

For specific size request please notify us prior to purchase. A resizing request consists of having some gemstones on the original piece added or removed and can vary according to the restringing process.

Caring for your gemstone jewelry:

Avoid exposure to liquids and moisture. Wrapping gems in cloth, silk, or velvet can ensure preservation of luster and prevent damage.

Keep gems at a constant and stable temperature. Extreme hot or cold temperatures can damage gems. Temperature fluctuations can cause gemstones to fracture. Prolonged exposure to strong sunlight can cause the color of some gemstones to fade or change, therefore some jewelry should be stored out of direct sunlight.

Remove jewelry when engaging in strenuous physical activities.

Do not wear jewelry if there is risk of exposure to fluids or chemicals such as swimming or showering. Keep jewelry away from soap, perfumes, skin products, sun screen, & salt water. (continued)

Care Instructions (Part 2):

Chemicals in cosmetics, hairspray, and perfume can damage gemstones and degrade the quality of elastic cord. Place jewelry last when dressing, and take them off prior to undressing.

Material such as stretch elastic cord need considerate care to keep longevity. To maintain cord strength and prevent breakage, roll the bracelet over your hand without excessive pulling. Avoid putting on the bracelet by stretching it over your hand. Refrain from repetitive over-stretching and pulling.

Weakness can occur from cord wear and tear, so it is recommended to restring elastic stretch cord bracelets at least every 1-2 years (or more often if worn daily). These threads can last for a long time if meticulous care is taken.

References to Gemstone Care Guides:

International Gem Society for their Gemstone Care Guide (IGS): https://www.gemsociety.org/article/care-maintenance-gemstones

Information Guide to Rocks, Minerals, & Gemstones
http://www.minerals.net/

Gemstone Index Information (GemSelect)
http://www.gemselect.com/gem-info/info.php

Fire Mountain Gems:
http://www.firemountaingems.com/resources/encyclobeadia/charts/cleaninggemstones

Ask A Jeweler:
https://thehairpin.com/ask-a-jeweler-16c4621a1f43#.5ai0jwx9h

Always research special care for your particular stone.

It is always advised to be particularly careful and responsible of any jewelry & ornamentation worn, as it is susceptible to damage if not handled properly and with care. We utilize professional grade stretch cord that is durable and can properly accommodate to all wrist sizes, but it is not immune to breakage. Rolling our bracelets onto your hand without overstretching is the correct way to put it on because it minimizes any chance of damage caused by overstretching.

To minimize the chance of your bracelet breaking from wear and tear, it is advised to go to your local jewelry repair shop and have it restrung at least once every 1-2 years. This will maintain elasticity and toughness

In case of unfortunate cord breakage, have the pieces restrung the most convenient and cost effective way to you which is through a local jewelry repair shop. You can also feel free to contact us and we will gladly restring your bracelet (shipping fees apply) and attempt our best to help restore it as close to original. We also courteously restring our sold bracelets that have gone through wear and tear if you are willing to pay shipping and reshipping fees. Please, always include a tracking number when shipping items back so there is documented confirmation of shipment and delivery.

For all other problems and issues related to our products, just message us and we will help to resolve it as best as we can.

We will not accept damaged, broken, altered, tampered, washed/cleansed, or restrung gemstone jewelry & merchandise unless it has been damaged prior to delivery. Items listed as CUSTOM ORDERS, SALE or CLEARANCE are final sales and can not be returned. Items sent back must be communicated to us prior to acceptance. The jewelry piece must be received in its original condition/packaging & there must be no evidence of tampering or a refund will not be issued.

For returns: contact us within 3 days of delivery & return the original item/packaging within 7 days. For resizing, you must contact us within 7 days. You MUST provide us with a tracking number for returned & restringing/resizing request items otherwise you will not be reimbursed/serviced.

We strive to be as accurate and precise as possible. Our gemstone beads and material are sourced from trusted, high quality suppliers and are genuine & natural as described unless otherwise stated.

Photos are taken under natural sunlight. Color and sheen may differ in indoor and artificial lighting. Original photography depicts a similar representation of the bead strand variation that will be used to make your piece.

We take pride in using high quality gemstone beads that have good symmetry & roundness, nice polish, evenly drilled holes and as little blemish as possible. Sometimes there may be slight noticeable imperfections, stone variations and natural flaws. This is normal, naturally to be expected and can add character to the piece.

Service
We love to accommodate everyone as much as possible, but reserve the right to refuse service to rude, disrespectful, overly demanding, and unreasonable individuals.

Intended Use
The metaphysical descriptions provided in our listings are not intended for medical, financial, or therapeutic advice.

Packaging
Orders are packaged in a gift box or gift satchel and protected with bubble wrap packaging.

Mail Tracking
We are not responsible for incorrectly entered mailing address. When sending back items, you must supply us with a tracking number or it will be considered undelivered.

Review/Feedback
We appreciate good and honest feedback. If you are having any problems, convo us and we will help to promptly resolve all issues.

Thanks!